Frequently asked questions
Direct answers about sharing event photos with one QR code.
Start here for the practical details: what guests need, how event access works, what each plan includes, and when organizers need to download their files.
The essentials
Roll the Moment, question by question.
What is Roll the Moment?
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Roll the Moment is a web-based event photo-sharing service. An organizer creates an event and shares one QR code or event link so guests can add candid photos from their phone browsers.
Do guests need to install an app or create an account?
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No. Guests scan the event QR code or open its link and use Roll the Moment in a phone browser. Guest uploads do not require an app download or a guest account.
Is Roll the Moment free?
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Yes. The Free plan costs $0 and accepts up to 1,000 photos. Paid one-time event plans increase photo capacity and the organizer download window: Plus is $10, Premium is $20, and Max is $30, plus applicable tax.
How do guests join an event?
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Guests scan the organizer’s QR code or open the shared event link. An event link is designed to be shared and is not a password, so organizers should send it only to the people they want to invite.
When can guests add photos?
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Guest access opens at 12:00 a.m. on the event date and closes at 5:00 a.m. the following date in the event’s selected time zone. That five-hour cushion gives events room to run past midnight.
How many photos can guests add?
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The organizer chooses an allowance of 5, 10, 15, 20, or 25 photos per guest device. The whole event can hold up to 1,000, 2,500, 5,000, or 7,500 photos depending on its plan, and each photo can be up to 10 MB.
Can guests view and save the shared photos?
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Yes, when the organizer leaves the optional guest gallery enabled. During guest access, link holders can browse, sort, and save individual original files. Roll the Moment does not provide guests with a bulk-download action.
How does privacy work for event photos?
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The organizer receives the originals. If the optional guest gallery is enabled, anyone with the event link can browse and save individual originals while guest access is open. Original files may retain location, capture-time, or device metadata, and saved copies cannot be retracted. Event links are not passwords, so organizers should share them only with the people they intend to invite.
How long does Roll the Moment keep event media?
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Organizers can access originals while guest access is open and for 2, 14, 30, or 90 days afterward, depending on the event plan. At the cutoff, access ends and deletion is queued. Physical cleanup is retryable and may finish later. Deleting an event early ends access immediately and queues cleanup.
How do organizers download their event photos?
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Organizers can download original files while the event is open and during the plan’s organizer download window. They should save every wanted file before the displayed cutoff because access ends at that time.
How is Roll the Moment different from a shared album?
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Roll the Moment is centered on one event, one shareable QR code, and a fixed event window. Guests can contribute without joining a long-lived album service or creating an account, while the organizer gets a defined period to download the originals.
How is Roll the Moment different from disposable cameras?
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Roll the Moment keeps the candid, guest-eye-view idea but uses the phones people already carry. There are no physical cameras to distribute or develop, and the organizer can collect the original digital files in one event roll.
What kinds of events work well with Roll the Moment?
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Roll the Moment is designed for weddings, birthday parties, reunions, community celebrations, and team gatherings—any event where guests can help capture the moments happening beyond the official camera.